COVID-19 Information

Adelaide Town Hall is open

We warmly welcome visitors and future event bookings to the Adelaide Town Hall. Our venue is currently open and has a team of dedicated staff facilitating bookings and events in accordance with a SA Health approved COVID Management Plan.

Before you visit Adelaide Town Hall please carefully read this page to make sure you are up-to-date with the latest guidelines and information.

We have put in place a range of public health measures to keep our patrons, visitors, performers, artists and staff safe at all times.

 

Who is this information for?

Visitors, clients holding events and patrons attending events at the Adelaide Town Hall.

What is required upon entry to the venue?

If you are visiting to attend an event, view an art exhibition in the Foyer, or to meet with CoA staff or Councillors, please check in via the QR code or enter your details manually via our Contact Tracing Form.

How is the Adelaide Town Hall complying with physical distancing requirements?

All staff, artists, visitors and patrons are reminded to keep at least 1.5m apart wherever possible when visiting the venue. Backstage and office areas, venues, theatres, lifts, and foyers have maximum capacity limits.

Will there be hand sanitiser for patrons?

Yes, hand sanitiser stations are at all entrances and throughout back and front of house areas. Patrons are encouraged to wash their hands before and after using the bathroom and to sanitise frequently.

What is the cleaning regime at Adelaide Town Hall venues?

We have increased daily cleaning activities across the venue, with door handles, surfaces and high-touch areas cleaned and sanitised frequently. Venues are also cleaned before and during events.

What should I bring to the venue?

Hand sanitiser will be available onsite but to avoid queues and congestion, we recommend patrons bring their own as well. Bars and water fountains may be closed so you may wish to bring a bottle of water, too. Only bags smaller than A3 will be permitted into the venue. Backpacks are not permitted.

What do I need to do to keep myself and others safe?

There is an onus on personal responsibility for the health and wellbeing of everyone:

  • If you have cold or flu symptoms, seek testing and stay home until you are well. Contact the ticket provider to exchange your ticket or seek a refund.
  • Wash your hands often and cover coughs and sneezes in your arm.
  • Keep 1.5m from others wherever possible in foyers and queues.
  • If you are vulnerable, talk to your doctor about what is appropriate for you.
  • Check in via the QR code or manually enter your details on the contract tracing form.
  • Wear a mask at all times when inside the venue. 

Will everyone be wearing masks? Will I be asked to wear a mask?

It is currently mandatory for all staff, artists, visitors and patrons to wear a face mask (except children under 12 or people who are exempt in line with SA Health advice) at all times while you are inside the Town Hall. We thank you for your cooperation. 

Where can I find the latest information about COVID-19 in South Australia?

Adelaide Town Hall and City of Adelaide will continue to take advice from State Government  regarding COVID-19 and adapt to the developing situation.

If you are seeking information on COVID-19 in SA visit www.covid-19.sa.gov.au or call the dedicated SA information line on 1800 253 787. This information line operates 9am-8pm, Mon-Fri or 9am-5pm, Sat-Sun.

 

FAQs Event Bookings

Are you still taking event bookings?

Yes, we warmly welcome future event bookings. Please call (08) 8203 7590 or enquire here.

Can my booking still be processed?

All event bookings will be assessed on a case-by-case basis by the Adelaide Town Hall team to ensure compliance with State Government directives regarding gatherings. Clients will be contacted directly regarding any impacts to their scheduled events.

Should you have any queries regarding your event booking, please contact a member of the Adelaide Town Hall team via phone (08) 8203 7590 or email .(JavaScript must be enabled to view this email address).

How will we be informed if the situation changes?

Any changes will be published on our website and on the Adelaide Town Hall social media channels. Clients will be contacted directly regarding any impacts to their scheduled events.

For city-wide information, please refer to the City of Adelaide's COVID-19 Information page.